How many people can come?
Depending on the amount of time booked will dictate the amount of ride time based on the number of people. A maximum of 8. Please review information when booking to properly plan your trip and group size.
What is included?
Our offerings are all inclusive. Each booking includes a boat, all gear and life jackets needed to wakesurf, fuel, a captain/instructor, watersports instruction.
Where do you pick up?
Our home base for wakesurfing is out of Ottawa, IL. We leave out of Heritage Harbor 2 Great Loop W, Ottawa, IL. 61350. However, we can also accommodate to a location near you for a few upon request.
How long can we book for?
We offer sessions for 2, 4, & 6 hours. Each package’s actual time is 1.5 hours longer. (4 Hour session is actually 5.5 Hours)
Do you offer boat rentals?
All our rentals are captained by one of our staff. Currently, we do not offer bare boat rentals.
What should we bring?
Towels, non-spray sunscreen, hat or anything you feel will make your day on the water more comfortable!
Can we bring food, snacks?
Yes, but please don’t not bring anything that if spilled of dropped can stain. i.e. – red wine, Cheetos, fried chicken, birthday cake…
Can we bring drinks?
Yes, our boat has coolers. Guests are welcome to bring their own ice and drinks or their own cooler. No Styrofoam coolers, please. Look at rules for intoxication.
Can we play our own music?
Absolutely, we encourage it! Boats are Bluetooth compatible, so bring the vibes! Our boats also have USB ports for charging.
What is your cancellation policy?
Reservations cancelled 4 days or more before the schedule time slot will receive a full refund. Reservations cancelled before 72 hours will receive a 75% refund minus the deposit. If cancelled within 48 hours of a reservation will receive a 50% refund minusthe deposit. If cancelled/no show within 24 hours will not receive a refund. If you do cancel within 72 hours, we will try our best to fill your session, if successful, you will receive a 100% refund minus the deposit.
What is your weather policy?
We operate rain or shine. However, should serious storms or dangerous conditions interrupt or cancel your session, you will receive a refund or credit towards another session at a prorated amount (Less the deposit unless cancelled by us).
Do we need to know how to swim?
If you are planning to wakesurf, yes. If you are there to partake in the event as a guest, no. However, you must wear a life jacket at all times on the boat.